Complaints book

In accordance with the provisions of the Consumer Protection and Defense Code, this institution has a Claims Book at your disposal

Company data:

Business name: ALPACHANY S.A.C.

RUC: 20610961879

Address: Av. República de Argentina 1787, Urb. Lima Industrial, Lima, Lima, Lima, Perú – Código Postal: 15082

Email: info@alpachany.com

Claim form:

Identification of the consumer or claimant
Identification of the contracted good
Details of your claim

* The response to this claim or complaint will be sent to the email indicated in this form

* The formulation of the claim does not prevent resorting to other means of dispute resolution nor is it a prerequisite to file a complaint with INDECOPI.

* The provider must respond to the claim within a period not exceeding thirty (30) calendar days, and may extend the period up to thirty (30) more days, prior communication to the consumer.