Shipping policy

At Alpachany, we are committed to providing our customers with exceptional service and the best delivery experience. Our Shopify webpage operates in special alliance with the world's leading courier, DHL, to ensure swift and secure deliveries. This strategic partnership allows us to connect Peru with the USA seamlessly, bringing our products directly from our warehouse in Peru to the doorsteps of our valued clients in the USA.

 

Shipping Times:

Items in Stock: In-stock items are processed and shipped within 4-5 business days of placing an order.

Pre-Order Items: For pre-order items, the expected shipping date will be clearly listed, ensuring transparency about the anticipated timeline.

Free Shipping (orders $75+):

We offer free shipping for orders totaling $75 or more, allowing our customers to enjoy the convenience of our services. Please allow 5-10 business days for delivery.

 

Premium Courier Service - DHL:

Alpachany is proud to partner exclusively with DHL, renowned for its unparalleled global courier services. This collaboration enables us to provide VIP attention to our USA clients, ensuring the fastest delivery times and a direct connection between Peru and the USA. Your satisfaction is our priority, and we believe that this premium courier service enhances your overall shopping experience with Alpachany.

We appreciate your trust in Alpachany, and we are dedicated to delivering excellence in every aspect of our service.

If you have any questions or require further assistance, feel free to contact our customer support team at info@alpachany.com